Privacy policy

Last updated: October 3, 2026

This policy explains what personal information Dashwise collects, why we collect it, and the choices you have.

Who We Are

Dashwise operates this online store and determines how your personal information is used. You can reach us at support@shopdashwise.com.

Information We Collect

What you give us: Your name, email address, phone number (optional), shipping and billing address, order details, and any message you send us. Payment details are handled by our payment providers. We do not store your full card number.

What we collect automatically: Your IP address, device and browser type, the pages you view, the site you came from, your approximate location, and cookie data.

From partners: Shopify, payment providers, shipping carriers, and advertising and analytics partners such as Google.

How We Use It

To process payments, ship orders, and send order and tracking emails
To handle support, returns, and warranty claims
To prevent fraud and keep the store secure
To send marketing emails if you subscribe. You can unsubscribe at any time
To understand how the site is used and improve it
To show our ads on Google and other platforms and measure how they perform
To meet legal and tax obligations

Who We Share It With

We share information with service providers that help us run the store, including Shopify (store and checkout), payment processors, shipping carriers, email and support tools, and analytics and advertising partners.

They may only use the information as necessary to provide their services to us.

We may also share information when required by law or if the business is sold.

We do not sell your personal information for money.

Cookies and Advertising

We use essential cookies for your cart, checkout, and security, as well as analytics and advertising cookies to measure traffic and show our ads.

Under some state laws, advertising cookies may count as sharing information for targeted advertising.

You can opt out through the cookie banner, your browser settings, Google’s Ads Settings, or by emailing us at support@shopdashwise.com.

We do not respond to browser “Do Not Track” signals.

Your Rights

If you live in California or another state with a privacy law, you may have the right to:

Know what personal information we hold about you
Ask us to delete or correct it
Opt out of the sharing of your information for targeted advertising
Not be treated differently for exercising these rights

To make a request, email support@shopdashwise.com with the subject “Privacy request” and the email address you used to place your order.

We may ask you to confirm your identity. We will respond within 45 days. An authorized agent can make a request on your behalf with your written permission.

If you are in the European Union or the United Kingdom, you may also have the right to access, correct, erase, restrict, and move your data, and to object to how we use it.

You can also complain to your local data protection authority.

How Long We Keep It

We keep your information for as long as necessary to fulfill your order, provide warranty coverage, and comply with our legal and tax obligations. After that, we delete it or make it anonymous.

Security

We use encryption and trusted service providers to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

Dashwise is not intended for children under 16. We do not knowingly collect personal information from children under 16.

Where Your Information Is Processed

Our service providers may operate in the United States and other countries. Your information may therefore be processed outside your country of residence.

Changes to This Policy

We may update this policy from time to time. The date at the top indicates the latest version.

Contact

For privacy questions or requests, contact us at:

Dashwise
Email: support@shopdashwise.com